how to play audio through headset and speakers

Please Note: If you continue to experience audio issues, following the above steps to check that the correct audio device has been selected by both your machine and Work for Desktop please consult your local IT person for assistance as the cause is likely local to the machine or device itself. Your computer remains as your primary ring source. You can use a headset when youre in the office if you work remotely, you can switch to a connected speaker or. Under Incoming Call, you can select your secondary ring source, and set the ringtone and ring volume.

Plug in or pair your headset or secondary speakers.

You can view the sensitivity of your microphone, as well as test your microphone and speaker audio quality via the 8x8 audio testing service. I had a similar problem and fixed it in the most random way :D.

Select your desired media devices for audio and video. If you do the steps that JayEff suggested and the hardware checks out good, then right click on the sound icon and choose playback devices.

To access audio and video settings from the app: For problems hearing playback, check the device itself and make sure it is set to play back properly. Note: This does not refer to voicemail or recording playback, which will always use the Windows Default Device. If the Work for Desktop speaker or microphone is using the wrong device for phone calls. Select the Correct Device on Work for Desktop (Windows & Mac)

How to play audio through headset and speakers